BEST PRACTICE:
Mr Chris Cook, School of Access Education, Central Queensland University. Chris is the Deputy Associate Dean (Learning and Teaching) and Head of Course (STEPS) in the School of Access Education at CQUniversity. He is responsible for overseeing the Skills for Tertiary Education Preparatory Studies (STEPS) course, which typically supports over 2000 university enabling students on campuses across Australia and online each year. Chris is passionate about ensuring that all students have the opportunity to develop the skills, knowledge and confidence to successfully participate in higher education.