Seen and Supported: Implementing a University-Wide Transition Framework to Improve First-Year Success

Authors

DOI:

https://doi.org/10.63608/ssj.3761

Keywords:

first year transition, Kindness, UDL, student experience, Transition Pedagogy, higher education

Abstract

A Transition Pedagogy framework acknowledges students’ transition into university from diverse backgrounds, with varied preparedness for studying at university. It puts the onus on the university to provide a seamless experience, and specifies that initiatives should be curriculum-centred, promote diversity and include a whole-of-institution approach. The aim of this project was to increase commencing student success by embedding principles of transition pedagogy throughout the first-year curriculum. This article outlines the components of a university-wide Transition Framework that was developed at a large Australian regional university, based on our interpretation of transition pedagogy, to unify academics and professional staff in supporting first-year students. Since the project commenced in 2017, both internal and online commencing success rates have increased. A key finding is the importance of a coordinated approach to identifying disengaged students and providing targeted support at multiple time points early in the semester to reduce the number of fail grades.

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Author Biographies

Kelly Linden, Charles Sturt University

Associate Professor Kelly Linden is a 2025 ACSES Equity Fellow from Charles Sturt University. Over the last 9 years, Kelly has developed and led retention work across Charles Sturt which has resulted in a number of publications and awards. Her research interests are student engagement, success, retention and feedback with a particular focus on supporting equity students.

Sarah Teakel, Charles Sturt University

Dr Sarah Teakel developed a university-wide support for students program, embedding tutors into key first-year undergraduate subjects to increase student engagement. Her research interests include feedforward, initiatives in learning and teaching in higher education, student retention and success.

Neil van der Ploeg, Charles Sturt University

Mr Neil Van der Ploeg is an Academic Lead for the Retention Team in the Division of Student Success at Charles Sturt University. Neil is a PhD candidate studying university student transition and success and has experience teaching large first year service taught units.

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Published

2025-11-25

How to Cite

Linden, K., Teakel, S., & van der Ploeg, N. (2025). Seen and Supported: Implementing a University-Wide Transition Framework to Improve First-Year Success. Student Success, 16(3), 67–78. https://doi.org/10.63608/ssj.3761