Library experiences of transfer students at an urban campus

Abstract

This study investigates the library experiences of transfer students at an urban commuter campus in the United States with approximately 20,000 students, 8,500 of whom previously attended another institution. Using a mixed methods approach, we surveyed and interviewed transfer students to gain a better understanding of their use of libraries and their comfort with locating information both before and after transferring between post-secondary institutions. Our findings indicate that there is not a standard “transfer student experience,” although usage of library resources at past institutions does affect students’ perceptions. Subsequently, librarians should develop outreach efforts and information literacy instruction that go beyond first-year students and acknowledge the research skills transfer students bring with them.