Skip to main content Skip to main navigation menu Skip to site footer

Going “old school”: From bedside manner to deskside manner


Interaction between tertiary educators and students, we contend, improves trust and betters student responses to emotional distress while at university. Therefore, we introduce the “Deskside Manner Framework” as an emerging practice in the tertiary teaching and learning context to aid student transition success. Based on concepts and practice that originated primarily in the medical profession and later in other high credence professional contexts, the deskside manner framework includes: show respect, critical listening, the four Bs and follow up. Deskside manner is transferrable and we aim to facilitate it through workshops and by developing a digital repository of educator-student interaction stories.


Published: 2015-07-07
Pages:81 to 86
Section:Emerging Initiatives
How to Cite
Fleischman, D., & Imaz-Marial, O. (2015). Going “old school”: From bedside manner to deskside manner. Student Success, 6(2), 81-86.
Open Access Journal
ISSN 2205-0795